/*! tailwindcss v4.3.3 | MIT License | https://tailwindcss.com */@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,::backdrop,:after,:before{--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:host,:root{--font-sans:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Noto Sans",Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";--font-mono:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,"Liberation Mono","Courier New",monospace;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,::backdrop,:after,:before{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}:host,html{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Noto Sans",Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,pre,samp{font-family:var(--default-mono-font-family,ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,"Liberation Mono","Courier New",monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring:where(:not(iframe)){outline:auto}progress{vertical-align:baseline}summary{display:list-item}menu,ol,ul{list-style:none}audio,canvas,embed,iframe,img,object,svg,video{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,optgroup,select,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab,red,red)){::placeholder{color:color-mix(in oklab,currentcolor 50%,transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit,::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-day-field,::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-hour-field,::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-millisecond-field,::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.sr-only{clip-path:inset(50%);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden}.absolute,.sr-only{position:absolute}.hidden{display:none}.resize{resize:both}.lowercase{text-transform:lowercase}.blur{--tw-blur:blur(8px);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}}:root{--color-primary:#203a5b;--color-primary-hover:#172f4b;--color-canvas:#f7f8fa;--color-surface:#fff;--color-border:#e2e5e9;--color-text:#172033;--color-text-muted:#64748b;--color-success:#157a60;--color-warning:#8a5a00;--color-danger:#b42318;--color-info:#1d4ed8;--color-focus:#2563eb}*{box-sizing:border-box}html{color-scheme:light}body{background:var(--color-canvas);color:var(--color-text);-webkit-font-smoothing:antialiased;margin:0;font:400 14px/1.57 Geist,Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}a{color:var(--color-primary);text-underline-offset:3px}button,input,select,textarea{font:inherit}a,button,input,select,summary,textarea{transition:color .15s,background-color .15s,border-color .15s,opacity .15s}:focus-visible{outline:2px solid var(--color-focus);outline-offset:3px}h1,h2,p{margin-top:0}h1{letter-spacing:-.025em;overflow-wrap:anywhere;margin-bottom:6px;font-size:24px;font-weight:700;line-height:32px}h2{letter-spacing:-.015em;font-size:18px;font-weight:600;line-height:26px}.icon{vertical-align:middle;flex-shrink:0;width:20px;height:20px;display:inline-block}.sr-only{clip:rect(0,0,0,0);border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.button,.sr-only{white-space:nowrap}.button{cursor:pointer;border:1px solid #0000;border-radius:6px;justify-content:center;align-items:center;gap:8px;min-height:40px;padding:8px 16px;font-weight:600;line-height:22px;text-decoration:none;display:inline-flex}.button:disabled{opacity:.55;cursor:not-allowed}.button-primary{color:#fff;background:var(--color-primary)}.button-primary:hover:not(:disabled){background:var(--color-primary-hover)}.button-secondary{color:var(--color-primary);background:var(--color-surface);border-color:#cbd5e1}.button-quiet:hover:not(:disabled),.button-secondary:hover:not(:disabled){background:#eef2f6}.button-quiet{color:var(--color-primary);background:0 0;padding-inline:10px}.button-danger{color:#fff;background:var(--color-danger)}.icon-button,.menu-button,.password-toggle{min-width:40px;min-height:40px;color:var(--color-primary);cursor:pointer;background:0 0;border:0;border-radius:6px;justify-content:center;align-items:center;display:inline-flex}.icon-button:hover,.menu-button:hover,.password-toggle:hover:not(:disabled){background:#eef2f6}.password-toggle:disabled{cursor:not-allowed;opacity:.55}.field{gap:6px;min-width:0;display:grid}.action-block>label,.composer label,.field>label{font-size:13px;font-weight:600}.control{width:100%;min-height:40px;color:var(--color-text);background:#fff;border:1px solid #cbd5e1;border-radius:6px;padding:8px 12px}.control::placeholder{color:#758194;opacity:1}.control:hover:not(:disabled){border-color:#94a3b8}.control[aria-invalid=true]{border-color:var(--color-danger)}.control:disabled{color:#64748b;cursor:not-allowed;background:#f1f5f9}.textarea{resize:vertical;min-height:112px}.select{appearance:auto}.field-error{color:var(--color-danger)}.field-error,.field-help{margin:0;font-size:12px;line-height:18px}.field-help{color:var(--color-text-muted)}.password-control{position:relative}.password-control .control{padding-right:64px}.password-toggle{min-width:56px;min-height:38px;font-size:12px;font-weight:600;position:absolute;top:1px;right:2px}.form-stack{gap:20px;display:grid}.form-stack fieldset{border:0;min-width:0;margin:0;padding:0;display:grid}.form-stack legend{margin-bottom:16px;padding:0;font-size:14px;font-weight:600;line-height:22px}.form-section+.form-section{border-top:1px solid var(--color-border);padding-top:24px}.form-pair{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;display:grid}.form-actions{flex-wrap:wrap;gap:12px;display:flex}.alert{overflow-wrap:anywhere;border:1px solid;border-radius:6px;padding:12px 16px}.alert-info{color:#1e3a8a;background:#eff6ff;border-color:#bfdbfe}.alert-success{color:#065f46;background:#ecfdf5;border-color:#a7f3d0}.alert-warning{color:#713f12;background:#fffbeb;border-color:#fde68a}.alert-error{color:#912018;background:#fef3f2;border-color:#fecaca}.alert .button{min-height:30px;margin-left:4px;padding-block:2px}.badge{color:#475569;text-transform:capitalize;white-space:nowrap;background:#f8fafc;border:1px solid #cbd5e1;border-radius:6px;align-items:center;width:fit-content;padding:2px 8px;font-size:12px;font-weight:500;line-height:18px;display:inline-flex}.badge-open{color:#1d4ed8;background:#eff6ff;border-color:#bfdbfe}.badge-in_progress,.badge-medium{color:#8a5a00;background:#fffbeb;border-color:#fde68a}.badge-customer,.badge-resolved{color:#157a60;background:#ecfdf5;border-color:#a7f3d0}.badge-closed,.badge-low{color:#475569;background:#f1f5f9;border-color:#cbd5e1}.badge-high{color:#b42318;background:#fef3f2;border-color:#fecdca}.badge-admin,.badge-agent{color:#203a5b;background:#eef4fa;border-color:#cbd8e6}.badge-row{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.priority{color:#475569;text-transform:capitalize;white-space:nowrap;align-items:center;gap:6px;font-size:12px;display:inline-flex}.priority>span{background:#64748b;border-radius:50%;width:6px;height:6px}.priority-medium>span{background:var(--color-warning)}.priority-high>span{background:var(--color-danger)}.avatar{color:#42536b;background:#eef2f6;border:1px solid #dce3eb;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:12px;font-weight:600;line-height:1;display:inline-flex}.avatar-small{width:28px;height:28px;font-size:10px}.person-cell{align-items:center;gap:10px;min-width:0;display:flex}.person-cell strong{font-weight:600}.centered-state{min-height:260px;color:var(--color-text-muted);flex-direction:column;justify-content:center;align-items:center;gap:16px;display:flex}.skeleton{background:#e7eaee;border-radius:6px;animation:pulse 1.4s ease-in-out infinite;display:block}.skeleton-stack{gap:10px;min-width:0;display:grid}.skeleton-line{width:100%;max-width:180px;height:12px}.skeleton-short{width:45%;max-width:100px}.skeleton-title{width:75%;max-width:320px;height:28px}.skeleton-badge{border-radius:5px;flex-shrink:0;width:72px;height:24px}.skeleton-avatar{border-radius:50%;flex-shrink:0;width:28px;height:28px}.person-cell>.skeleton-stack{width:100%}.skeleton-control{width:100%;height:40px}.skeleton-brand{width:168px;height:32px;margin:0 auto 32px}.skeleton-sidebar{gap:16px}.skeleton-sidebar .skeleton-brand{margin-bottom:24px}.skeleton-filter{max-width:220px}.page-header.skeleton-stack{width:100%;display:grid}.skeleton-detail-title{width:min(100%,440px)}.skeleton-message{width:72%}.skeleton-message .message-content{flex:1}.skeleton-message-bubble{border-radius:0 8px 8px;width:100%;height:56px}.message-own .skeleton-message-bubble{border-radius:8px 0 8px 8px}.skeleton-composer{width:100%;height:88px}.skeleton-details>.skeleton-line{margin-bottom:32px}.skeleton-details-body{gap:24px}@keyframes pulse{50%{opacity:.5}}.empty-state{text-align:center;background:var(--color-surface);border-radius:8px;padding:56px 24px}.empty-icon{border:1px solid var(--color-border);width:48px;height:48px;color:var(--color-text-muted);background:#f8fafc;border-radius:12px;justify-content:center;align-items:center;margin-bottom:20px;display:inline-flex}.empty-icon .icon{width:24px;height:24px}.empty-state h2{margin-bottom:6px;font-size:16px}.empty-state p{max-width:400px;color:var(--color-text-muted);margin:0 auto 20px;font-size:13px}.brand-lockup{color:var(--color-primary);letter-spacing:-.025em;white-space:nowrap;gap:10px;font-size:18px;font-weight:700}.brand-lockup,.brand-mark{align-items:center;display:inline-flex}.brand-mark{background:var(--color-primary);color:#fff;border-radius:8px;justify-content:center;width:32px;height:32px}.brand-mini{font-weight:400}.brand,.mobile-brand,.wordmark{text-decoration:none}.auth-page{place-items:center;min-height:100dvh;padding:48px 24px;display:grid}.auth-layout{width:min(100%,440px)}.auth-layout-wide{width:min(100%,640px)}.auth-layout>.wordmark{margin:0 auto 32px;display:table}.auth-panel{border:1px solid var(--color-border);background:var(--color-surface);border-radius:8px;width:100%;padding:32px}.auth-heading{margin-bottom:28px}.auth-intro{color:var(--color-text-muted);margin-bottom:0}.auth-panel>.alert{margin-bottom:20px}.auth-footer{border-top:1px solid var(--color-border);text-align:center;color:var(--color-text-muted);margin:24px 0 0;padding-top:24px;font-size:13px}.auth-footer a{font-weight:600}.auth-caption{color:var(--color-text-muted);justify-content:center;align-items:center;gap:6px;margin:20px 0 0;font-size:12px;display:flex}.auth-caption .icon{width:14px;height:14px}.app-shell{min-height:100dvh}.skip-link{z-index:100;background:#fff;padding:8px 12px;position:fixed;top:8px;left:8px;transform:translateY(-150%)}.skip-link:focus{transform:translateY(0)}.sidebar{z-index:20;border-right:1px solid var(--color-border);background:var(--color-surface);flex-direction:column;width:240px;padding:24px 16px 16px;display:flex;position:fixed;inset:0 auto 0 0}.sidebar .brand{margin-bottom:40px;padding:0 8px}.primary-nav{gap:4px;display:grid}.nav-label{color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.06em;margin:0 12px 8px;font-size:11px;font-weight:500}.nav-link{color:#475569;border-radius:6px;align-items:center;gap:12px;min-height:44px;padding:10px 12px;font-weight:500;text-decoration:none;display:flex}.nav-link .icon{width:18px;height:18px}.nav-link:hover{background:#f1f5f9}.nav-link.active{color:var(--color-primary);background:#edf2f7;font-weight:600}.nav-action{justify-content:flex-start;margin-top:16px}.workspace-card{border-top:1px solid var(--color-border);align-items:center;gap:10px;margin-top:auto;padding:16px 8px 0;display:flex}.workspace-card>div{gap:2px;min-width:0;display:grid}.workspace-card strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:600;overflow:hidden}.workspace-card span:not(.avatar){color:var(--color-text-muted);font-size:11px}.app-column{min-height:100dvh;margin-left:240px}.topbar{z-index:10;border-bottom:1px solid var(--color-border);background:#fff;gap:16px;height:64px;padding:0 32px;position:sticky;top:0}.topbar,.topbar-context{align-items:center;display:flex}.topbar-context{min-width:0;color:var(--color-text-muted);gap:12px;font-size:12px}.business-name{text-overflow:ellipsis;white-space:nowrap;color:#475569;min-width:0;font-weight:500;overflow:hidden}.context-divider{color:#cbd5e1}.account-wrap{margin-left:auto;position:relative}.account-trigger{gap:10px;padding:4px 8px}.account-trigger>.icon{width:14px;height:14px;color:var(--color-text-muted)}.account-label{text-align:left;min-width:0;max-width:180px;line-height:18px;display:grid}.account-label strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:600;overflow:hidden}.account-label>span{color:var(--color-text-muted);font-size:11px;font-weight:400}.account-menu{z-index:25;border:1px solid var(--color-border);overflow-wrap:anywhere;background:#fff;border-radius:8px;gap:4px;width:min(300px,100vw - 32px);padding:16px;display:grid;position:absolute;top:calc(100% + 8px);right:0;box-shadow:0 12px 28px #0f172a1f}.account-menu p,.account-menu span{color:var(--color-text-muted);font-size:12px;line-height:18px}.account-menu p{border-top:1px solid var(--color-border);align-items:center;gap:6px;margin:12px 0;padding-top:12px;display:flex}.account-menu p .icon{width:14px;height:14px}.account-menu>.button{justify-content:flex-start}.menu-button,.mobile-brand{display:none}.main-content{width:100%;max-width:1504px;margin:0 auto;padding:32px}.page-stack{gap:24px;display:grid}.page-header{justify-content:space-between;align-items:center;gap:24px;display:flex}.page-header p{color:var(--color-text-muted);margin-bottom:0;font-size:13px}.form-page{max-width:720px}.form-surface{border:1px solid var(--color-border);background:var(--color-surface);border-radius:8px;padding:24px}.form-section-heading{border-bottom:1px solid var(--color-border);align-items:flex-start;gap:12px;padding-bottom:20px;display:flex}.form-section-heading>.icon{color:var(--color-text-muted);margin-top:3px}.form-section-heading h2{margin-bottom:2px;font-size:16px}.form-section-heading p{color:var(--color-text-muted);margin-bottom:0;font-size:13px}.form-surface-actions{border-top:1px solid var(--color-border);justify-content:flex-end;padding-top:20px}.data-panel{border:1px solid var(--color-border);background:var(--color-surface);border-radius:8px;min-width:0;overflow:hidden}.panel-toolbar{border-bottom:1px solid var(--color-border);justify-content:space-between;gap:20px;padding:20px 24px}.panel-heading,.panel-toolbar{align-items:center;display:flex}.panel-heading{gap:10px;min-width:0}.panel-heading>.icon{width:18px;height:18px;color:var(--color-text-muted)}.panel-heading h2{letter-spacing:0;margin:0;font-size:14px;line-height:22px}.count-label{color:var(--color-text-muted);background:#f1f3f6;border-radius:5px;padding:0 6px;font-size:12px}.count-label,.unread-badge{min-width:24px;height:22px;justify-content:center;align-items:center;display:inline-flex}.unread-badge{color:#244b94;font-variant-numeric:tabular-nums;vertical-align:middle;white-space:nowrap;background:#edf3ff;border:1px solid #c7d7f5;border-radius:999px;flex-shrink:0;padding:0 7px;font-size:12px;font-weight:700;line-height:20px}.ticket-subject-row{align-items:center;gap:8px;min-width:0;display:flex}.ticket-subject-row>a,.ticket-subject-row>strong{overflow-wrap:anywhere;min-width:0}.panel-description{color:var(--color-text-muted);font-size:12px}.panel-feedback{padding:20px 24px}.filter-row{gap:12px}.filter-row,.filter-row .field{align-items:center;display:flex}.filter-row .field{gap:10px}.filter-row .field>label{color:var(--color-text-muted);font-size:12px;font-weight:400}.filter-row .select{width:148px;font-size:13px}.ticket-filters{flex-wrap:wrap}.ticket-filters .field{min-width:0}.ticket-filters .control[type=search]{width:220px;font-size:13px}.ticket-filter-tools{gap:6px;min-width:0;display:grid}.ticket-filter-status{min-height:18px;color:var(--color-text-muted);justify-content:flex-end;align-items:center;gap:7px;font-size:12px;line-height:18px;display:flex}.ticket-activity-notice{color:#244b94;align-items:center;gap:6px;animation:ticket-notice-enter .18s ease-out;display:inline-flex}.ticket-activity-notice .icon{flex-shrink:0;width:14px;height:14px}.ticket-list-mobile li,.ticket-table tbody tr{transition:background-color .18s ease-out,box-shadow .18s ease-out}.ticket-list-mobile li.ticket-recent-activity,.ticket-table tbody tr.ticket-recent-activity{background:#edf3ff;box-shadow:inset 3px 0 #648bc8}@keyframes ticket-notice-enter{0%{opacity:0;transform:translateY(3px)}to{opacity:1;transform:translateY(0)}}.ticket-loading-dot{background:var(--color-info);border-radius:50%;flex-shrink:0;width:6px;height:6px;animation:pulse 1.4s ease-in-out infinite}.skeleton-ticket-count{width:28px;height:22px}.skeleton-ticket-summary{width:190px;max-width:100%;height:12px}.skeleton-ticket-page{width:84px;height:12px}.ticket-page-info{font-variant-numeric:tabular-nums;align-items:center;min-height:20px;display:inline-flex}.ticket-pagination,.ticket-pagination nav{flex-wrap:wrap;align-items:center}.ticket-pagination nav{gap:12px;display:flex}.updating{color:var(--color-text-muted);font-size:12px}.table-wrap{overflow-x:auto}table{border-collapse:collapse;text-align:left;width:100%;font-size:13px}th{color:var(--color-text-muted);background:#f8fafc;padding:11px 20px;font-size:11px;font-weight:600;line-height:18px}td{border-top:1px solid var(--color-border);vertical-align:middle;overflow-wrap:anywhere;min-height:56px;padding:18px 20px}tbody tr:hover{background:#fafbfc}.ticket-table td:first-child{width:34%;min-width:180px}.ticket-table td:first-child a{color:var(--color-text);font-weight:600;text-decoration:none;display:block}.ticket-table td:first-child a:hover{color:var(--color-primary);text-decoration:underline}.cell-secondary{color:var(--color-text-muted);font-size:12px;display:block}td.cell-secondary{display:table-cell}.date-cell,.panel-footer,.unassigned{color:var(--color-text-muted);font-size:12px}.panel-footer{border-top:1px solid var(--color-border);justify-content:space-between;gap:16px;padding:14px 24px;display:flex}.team-list-mobile,.ticket-list-mobile{margin:0;padding:0;list-style:none;display:none}.ticket-header{gap:16px;display:grid}.back-link{width:fit-content;color:var(--color-text-muted);align-items:center;gap:6px;font-size:12px;text-decoration:none;display:inline-flex}.back-link:hover{color:var(--color-primary)}.back-link .icon{width:16px;height:16px}.ticket-title-row{justify-content:space-between;align-items:flex-start;gap:24px;display:flex}.ticket-title-row h1{margin-bottom:12px}.ticket-category{overflow-wrap:anywhere}.connection,.ticket-category{color:var(--color-text-muted);font-size:12px}.connection{border:1px solid var(--color-border);white-space:nowrap;background:#fff;border-radius:6px;align-items:center;gap:7px;margin-top:4px;padding:5px 10px;display:inline-flex}.connection>span{background:#94a3b8;border-radius:50%;width:6px;height:6px}.connection-connected>span{background:var(--color-success)}.connection-connecting>span,.connection-reconnecting>span{background:var(--color-warning)}.connection-offline>span,.connection-unauthorized>span{background:var(--color-danger)}.ticket-grid{grid-template-columns:minmax(0,2.1fr) minmax(260px,1fr);align-items:start;gap:24px;display:grid}.conversation{border:1px solid var(--color-border);background:var(--color-surface);border-radius:8px;min-width:0;position:relative;overflow:hidden}.conversation-heading{border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;gap:12px;padding:16px 20px;display:flex}.conversation-heading>span{color:var(--color-text-muted);font-size:12px}.conversation-messages{min-width:0;position:relative}.message-list{overflow-anchor:none;flex-direction:column;gap:24px;min-height:360px;max-height:max(360px,100dvh - 420px);padding:24px;display:flex;overflow-y:auto}.message{align-self:flex-start;gap:10px;min-width:0;max-width:86%;display:flex}.message-own{flex-direction:row-reverse;align-self:flex-end}.message-content{min-width:0}.message header{flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:6px;font-size:12px;display:flex}.message-role{color:var(--color-text-muted);font-size:11px}.message-bubble{white-space:pre-wrap;overflow-wrap:anywhere;background:#f7f9fb;border:1px solid #e6eaf0;border-radius:0 8px 8px;margin:0;padding:10px 14px}.message-own header{justify-content:flex-end}.message-own .message-bubble{background:#edf3f9;border-color:#d8e3ef;border-radius:8px 0 8px 8px}.message time{color:var(--color-text-muted);margin-top:5px;font-size:11px;display:block}.message-own time{text-align:right}.message-meta{color:var(--color-text-muted);flex-wrap:wrap;align-items:baseline;gap:4px 8px;margin-top:5px;font-size:11px;display:flex}.message-meta time{margin-top:0}.message-own .message-meta{justify-content:flex-end}.message-receipt{color:var(--color-text-muted);align-self:center;display:inline-flex}.message-receipt .icon{stroke-width:1.9px;width:16px;height:16px}.message-receipt-seen{color:#0284c7}.chat-attachment{white-space:normal;max-width:min(320px,100%)}.chat-image-button.button{border-radius:6px;width:100%;min-height:0;padding:0;display:block;position:relative;overflow:hidden}.chat-image-button img{object-fit:contain;width:100%;height:auto;max-height:280px;display:block}.chat-image-loading{border-radius:6px;width:240px;max-width:100%;max-height:280px;position:relative;overflow:hidden}.skeleton-image{width:100%;height:100%}.chat-image-overlay,.skeleton-image{position:absolute;inset:0}.chat-image-pending img{opacity:0}.attachment-caption{margin:8px 0 0}.chat-image-dialog{border:1px solid var(--color-border);background:var(--color-surface);width:min(1040px,100vw - 48px);max-width:none;max-height:calc(100dvh - 48px);color:var(--color-text);border-radius:8px;margin:auto;padding:0;overflow:auto;box-shadow:0 16px 48px #0f172a33}.chat-image-dialog::backdrop{background:#0f172ab8}.chat-image-dialog-heading{border-bottom:1px solid var(--color-border);justify-content:space-between;align-items:center;gap:16px;padding:16px 20px;display:flex}.chat-image-dialog-info{min-width:0}.chat-image-dialog-info h2{letter-spacing:0;margin:0;font-size:16px;font-weight:600;line-height:24px}.chat-image-dialog-info p{color:var(--color-text-muted);overflow-wrap:anywhere;margin:4px 0 0;font-size:12px;line-height:18px}.image-preview-close.button{width:44px;height:44px;min-height:44px;color:var(--color-text-muted);flex-shrink:0;padding:0}.chat-image-dialog-stage{background:#111827;justify-content:center;align-items:center;height:min(68dvh,680px);min-height:0;padding:24px;display:flex}.chat-image-dialog-stage img{object-fit:contain;width:auto;max-width:100%;height:auto;max-height:100%;display:block}.chat-image-dialog-footer{color:var(--color-text-muted);text-align:center;padding:12px 20px;font-size:12px;line-height:18px}.attachment-preview{border:1px solid var(--color-border);background:var(--color-canvas);border-radius:6px;align-items:center;gap:12px;min-width:0;padding:12px;display:flex}.attachment-preview-thumbnail{border:1px solid var(--color-border);background:var(--color-surface);border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;width:64px;height:64px;display:flex;position:relative;overflow:hidden}.attachment-preview-thumbnail img{object-fit:contain;width:100%;height:100%;display:block}.attachment-preview-info{flex:1;gap:4px;min-width:0;display:grid}.attachment-preview-name{text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:600;overflow:hidden}.attachment-preview-meta{color:var(--color-text-muted);font-size:12px;line-height:18px}.attachment-progress{color:var(--color-text-muted);flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px;font-size:12px;display:flex}.attachment-progress progress{width:120px;accent-color:var(--color-primary)}.typing-indicator{min-height:28px;color:var(--color-text-muted);overflow-wrap:anywhere;padding:0 24px 8px;font-size:12px}.composer{border-top:1px solid var(--color-border);background:#fff;padding:20px}.composer form{gap:10px;display:grid}.composer .textarea{min-height:88px}.composer>.alert{margin-bottom:16px}.composer-footer{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.composer-footer>span{max-width:300px;color:var(--color-text-muted);font-size:11px}.composer-actions{align-items:center;gap:8px;margin-left:auto;display:flex}.composer-actions .button{min-height:44px}.composer-actions .composer-attach{flex-shrink:0;width:44px;padding:0}.read-only-note{color:var(--color-text-muted);align-items:center;gap:8px;margin:0;font-size:12px;display:flex}.read-only-note .icon{width:16px;height:16px}.new-messages{z-index:1;white-space:nowrap;max-width:calc(100% - 32px);position:absolute;bottom:16px;left:50%;transform:translate(-50%);box-shadow:0 4px 14px #0f172a1f}.ticket-aside{border:1px solid var(--color-border);background:var(--color-surface);border-radius:8px;padding:20px}.ticket-aside h2{border-bottom:1px solid var(--color-border);letter-spacing:0;margin-bottom:20px;padding-bottom:16px;font-size:14px}.details-content{gap:20px;display:grid}.details-content dl{gap:16px;margin:0;display:grid}.details-content dl div{gap:3px;display:grid}.details-content dt{color:var(--color-text-muted);font-size:12px}.details-content dd{overflow-wrap:anywhere;margin:0;font-size:13px;font-weight:500}.details-content dd time{font-size:12px;font-weight:400}.action-block{border-top:1px solid var(--color-border);padding-top:20px}.action-block,.detail-actions{gap:8px;display:grid}.detail-actions:empty,.mobile-details{display:none}.dialog{border:1px solid var(--color-border);width:calc(100% - 48px);max-width:520px;max-height:calc(100dvh - 48px);color:var(--color-text);background:#fff;border-radius:8px;margin:auto;padding:0;overflow-y:auto;box-shadow:0 20px 50px #0f172a2e}.dialog::backdrop{background:#0f172a66}.dialog-panel{padding:24px}.dialog-header{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.dialog-header h2{margin-bottom:2px}.dialog-header p{color:var(--color-text-muted);margin-bottom:0;font-size:13px}.dialog-header .icon-button{font-size:24px}.dialog-actions{border-top:1px solid var(--color-border);justify-content:flex-end;padding-top:20px}.drawer-backdrop{display:none}@media (min-width:768px) and (max-width:1199px){td,th{padding-inline:14px}.ticket-table .person-cell .avatar{display:none}}@media (max-width:1023px){.sidebar{display:none}.app-column{margin-left:0}.topbar{padding-inline:24px}.menu-button,.mobile-brand{align-items:center;display:inline-flex}.topbar-context{display:none}.main-content{padding:24px}.drawer-backdrop{z-index:50;background:#0f172a66;display:flex;position:fixed;inset:0}.drawer{background:#fff;flex-direction:column;width:min(300px,100vw - 48px);height:100%;padding:20px 16px;display:flex;box-shadow:12px 0 28px #0f172a29}.drawer-heading{justify-content:space-between;align-items:center;margin-bottom:32px;padding-left:8px;display:flex}}@media (max-width:767px){.topbar{gap:8px;height:64px;padding-inline:12px}.icon-button,.menu-button{min-width:44px;min-height:44px}.mobile-brand .brand-lockup{gap:8px;font-size:16px}.mobile-brand .brand-mark{width:28px;height:28px}.account-trigger{min-height:44px;padding:4px}.account-label,.account-trigger>.icon{display:none}.main-content{padding:24px 16px calc(24px + env(safe-area-inset-bottom))}.page-header{flex-direction:column;align-items:stretch;gap:16px}.page-header>.button{width:100%}.button,.control{min-height:44px}.control{font-size:16px}.password-toggle{min-height:42px}.auth-page{background:#fff;padding:32px 16px;display:block}.auth-layout>.wordmark{margin:0 0 32px}.auth-panel{border:0;padding:0}.auth-caption{align-items:flex-start;font-size:11px}.auth-caption .icon{margin-top:2px}.form-pair{grid-template-columns:minmax(0,1fr)}.form-surface{padding:20px 16px}.form-actions{flex-direction:column-reverse}.form-actions>*{width:100%}.dialog-actions{flex-direction:column}.panel-toolbar{flex-wrap:wrap;gap:16px;padding:16px}.filter-row{width:100%}.filter-row .field{flex:1;min-width:0}.filter-row .select{width:100%;font-size:14px}.ticket-filters .control[type=search]{width:100%;font-size:16px}.ticket-filters .field{flex-basis:100%}.ticket-filter-tools{width:100%}.ticket-filter-status{justify-content:flex-start}.panel-description{font-size:11px}.panel-feedback{padding:16px}.panel-footer{padding:12px 16px;font-size:11px}.table-wrap.team-table,.table-wrap.ticket-table{display:none}.team-list-mobile,.ticket-list-mobile{display:grid}.team-list-mobile li,.ticket-list-mobile li{border-bottom:1px solid var(--color-border);min-width:0}.team-list-mobile li:last-child,.ticket-list-mobile li:last-child{border-bottom:0}.team-list-mobile li,.ticket-list-mobile a{color:var(--color-text);gap:12px;padding:20px 16px;text-decoration:none;display:grid}.ticket-list-mobile a:hover{background:#fafbfc}.ticket-list-mobile .skeleton-mobile-row{gap:12px;padding:20px 16px;display:grid}.mobile-ticket-heading{justify-content:space-between;gap:16px;display:flex}.mobile-ticket-heading>span{min-width:0}.mobile-ticket-heading strong{overflow-wrap:anywhere;font-size:14px;font-weight:600;display:block}.mobile-ticket-heading>.icon{width:16px;height:16px;color:var(--color-text-muted);margin-top:3px}.mobile-ticket-meta{color:var(--color-text-muted);overflow-wrap:anywhere;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px 16px;font-size:11px;display:flex}.team-list-mobile .person-cell>div{overflow-wrap:anywhere;min-width:0}.ticket-title-row{flex-direction:column;gap:16px}.connection{margin-top:0}.ticket-grid{flex-direction:column;gap:20px;display:flex}.conversation{width:100%}.conversation-heading{padding:16px}.conversation-heading>span{font-size:11px}.message-list{gap:20px;min-height:300px;max-height:55dvh;padding:20px 12px}.message{gap:7px;max-width:96%}.message>.avatar{width:24px;height:24px;font-size:9px}.message-bubble{padding:10px 12px}.composer{padding:16px}.chat-image-dialog{width:calc(100vw - 24px);max-height:calc(100dvh - 24px)}.chat-image-dialog-heading{gap:8px;padding:12px}.chat-image-dialog-stage{height:60dvh;padding:12px}.chat-image-dialog-footer{padding:12px}.attachment-preview{gap:8px;padding:8px}.attachment-preview-thumbnail{width:48px;height:48px}.composer-footer{flex-direction:column;align-items:stretch;gap:12px}.composer-actions{align-self:flex-end}.composer-footer>span{max-width:none}.ticket-aside{background:0 0;border:0;width:100%;padding:0}.skeleton-details.ticket-aside{border:1px solid var(--color-border);background:var(--color-surface);padding:16px}.skeleton-details>.skeleton-line{margin:0}.desktop-details,.skeleton-details-body{display:none}.mobile-details{border:1px solid var(--color-border);background:#fff;border-radius:8px;display:block}.mobile-details summary{min-height:48px;color:var(--color-primary);cursor:pointer;padding:13px 16px;font-weight:600}.mobile-details .details-content{padding:8px 16px 20px}.dialog{width:calc(100% - 24px);max-height:calc(100dvh - 24px)}.dialog-panel{padding:20px 16px}.empty-state{padding:40px 20px}}@media (prefers-reduced-motion:reduce){.skeleton,.ticket-loading-dot{animation:none}*,:after,:before{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}